Privacy Policy

Mavee Foods, a partnership company incorporated in India, having GSTIN 36AASFM4045P1ZJ and its registered office at 8-2-351/1/10, Plot No. 10, The Navodaya Co-Operative Society, Road No. 3, Banjarahills,Hyderabad – 500034, Telangana, India, and its affiliates and subsidiaries (hereinafter collectively referred to as “Mavee’s,” “us,” “we,” “our,” or “Company”) have created this Privacy Policy to apply to all users of this website, www.maveefoods.com and all digital assets contained or offered therein (collectively, our “Services”). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can exercise certain rights related to your Information. This Privacy Policy is integrated into our Terms & Conditions of Use (“Terms & Conditions”). By using the Services and providing us with your Information (defined below), you agree and consent to the practices described in this Privacy Policy and Terms & Conditions referenced below and to the updates to these policies posted here from time to time. If you have any privacy or data use concerns, please contact us as set out below under the heading “How to Contact Us.” To make sure you stay informed of all changes, you should check these policies periodically. Updates will be referenced by the “Last Updated” date shown at the bottom of this policy.

1. INFORMATION MAVEE FOODS COLLECTS FROM YOU

We may collect the following types of personal data about you which are described in more detail below: (A) information you provide to us, (B) information we may automatically collect, and (C) information we may receive from third parties. The information listed in (A)–(C) above, are detailed below, and hereinafter referred to as “Information.”

A. Information You Provide to Us
In using our Services, you may provide us with Information, including, without limitation:

· Contact information such as name, email address, postal address, and telephone number(s);

· Work center and line of business;

· Role within the Company, product of interest, and address;

· Communication and product preferences;

· Payment and transaction information including credit or bank card information;

· Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

You are under no obligation to provide your Information but your refusal to do so may prevent you from using certain Services. The Information provided by you must be complete and accurate. You must at all times verify the accuracy of the Information and documents provided as your own. In case of providing untruthful, inaccurate, or outdated Information, we may suspend our Services provided.

B. Information We May Automatically Collect About You
Our Services may automatically collect certain Information about you. We use this Information to help us design our Services to better suit our users’ needs. This Information may include:

• IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);

• Date and time of your visit or use of our Services;

• Domain server from which you are using our Services;

• Type of computer, web browsers, search engine used, operating system, or platform you use;

• Data identifying the web pages you visited prior to and after visiting our website or use of our Services;

• Your movement and activity within the website, which is aggregated with other information;

• Geographic data such as country or region;

• Mobile device information, including the type of device you use, operating system version, and the device identifier (or “UDID”); and

• Mobile application identification and behavior, use, and aggregated usage, performance data, and where the application was downloaded from.

• 1. Cookies & Technologies Used to Collect Information About You

We collect the above Information directly and through the use of third parties. We collect this Information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

• a. Cookies (or browser cookies). Cookies are small digital files that are transferred to your computer or smartphone’s hard drive when you visit a website or click on a URL. Most web browsers automatically accept cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.

• b. Flash Cookies. We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features or to display advertising based upon your browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.

• c. Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of Information either directly to us or to a third party authorized by us to collect Information on our behalf. Our Services may use retargeting pixels from Google, Facebook, and other ad networks. We may also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.

• d. Analytics. Analytics are tools we use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. Learn more about Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en-US. You can opt out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.

• e. Mobile Application Technologies. If you access our website and Services through a mobile device, we may automatically collect Information about your device, your phone number, and your physical location.

• C. Information We May Receive from Third Parties

We may collect additional Information about you from third-party websites, social media platforms, such as but not limited to, Facebook, Twitter, or Instagram (“Social Media Platforms”), and/or sources providing publicly available information (e.g., from the India Post) to help us provide services to you, help prevent fraud, and for marketing and advertising purposes. This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the Information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.

II. HOW WE USE YOUR INFORMATION

• A. Use and Purpose of Processing Your Information

We use and process your Information for things that may include, but are not limited to, the following:

• To respond to your inquiries and provide you with requested information and other communications, including by email;

• To process your product registration request;

• To send you our newsletter and other correspondence you request;

• To help you locate retailer, distributor, and wholesaler locations near you;

• For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted out of receiving such communications;

• To fulfil contracts we have with you;

• To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;

• To maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services;

• To comply with our Terms & Conditions;

• For analytics for business purposes and business intelligence;

• To comply with any applicable laws and regulations and respond to lawful requests; and/or

• For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent.

• B. Sharing Your Information

We may disclose anonymized aggregated information about our users, that does not identify any individual, without any restriction.

We may share your Information as set forth in the Privacy Policy and in the following circumstances:

• Third-Party Service Providers. We may share your Information with third-party service providers or data processors that perform certain functions or services on our behalf (such as to host the Services, store or manage the data, perform analyses, process payments, provide customer service, or send communications for us). These third-party service providers will process this data only for purposes specified by us. In some instances, we may aggregate Information we collect so third parties do not have access to your identifiable Information to identify you individually.

• Disclosure of Information for Legal and Administrative Reasons. We may disclose your Information without notice: (i) when required to by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory, or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Information); (iv) to protect and defend the rights, property, or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and the website Service users; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.

• Business Transfers. Your Information may be transferred, disclosed, or otherwise conveyed (“Conveyances”) to a third party where we: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganize. You agree to any and all such Conveyances of your Information.

• Information Shared with our Parent, Subsidiaries, and Affiliates. We may share your Information with our parent company, subsidiaries, and affiliates. If you do not want us to share your Information with our subsidiaries and affiliates, please contact our Privacy Counsel at info@maveefoods.com.

• Aggregate and Deidentified Data. We may share general Information, aggregated data or publish information based on aggregated data. However, we will only do so in a way that your personal identity is protected.

• Online Communications. Any Information you submit in a public forum (e.g., a blog or social network) may be read, collected, or used by us and other participants, and could be used to personalize your experience. You are responsible for the Information you choose to submit in these instances.

• With Your Consent. We may share Information consistent with this Privacy Policy with your consent.

Except as provided in this Privacy Policy, we will not transfer, exchange, trade, or disclose your Information we have collected without your consent.

III. LINKS TO OTHER WEBSITES

Occasionally, at our discretion, we may link to third-party sites or content on our Services (“Third-Party Websites”). We may do this for the convenience of you and other users of the Services, but we do not have control over the operation of these Third-Party Websites. These third-party sites have separate and independent privacy notices. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

In addition, from our Services you may be able to interact with social media sites (“Social Media Platforms”), for example, by “liking” or “following” us on a social media platform. If you choose to click on a link to one of these Third-Party Websites or choose to interact with or through a Social Media Platform, your activities are not governed by this Privacy Policy and will be governed by the privacy policy on that Third-Party Website or Social Media Platform. Please review their privacy policies and terms of service before disclosing any Information there. We do not review, do not endorse, and are not responsible for the privacy practices of these Third-Party Websites and Social Media Platforms.

We may also maintain pages on Social Media Platforms. Those pages and your interaction with them are governed by the privacy policies of the relevant Social Media Platform, and not our Privacy Policy. As with other Third-Party Websites, we do not endorse and are not responsible for the privacy practices of these forums, although we may have a presence on them.

IV. INFORMATION SECURITY

We use reasonable security measures to provide our Services and have adopted the ISO 27001 standard for information security practices and standards. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private or secure. We do not guarantee that your Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.

If you believe that your Information has been accessed or acquired by an unauthorized person, you shall promptly contact us via the “How to Contact Us” section so that we can quickly take necessary measures.

V. INFORMATION SECURITY

We will retain and use your Information for as long as needed to provide you Services as necessary to comply with our legal obligations and resolve disputes and enforce our agreements. However, under no circumstances will we retain your Information for longer than is required for the purposes under which the Information may lawfully be used or is otherwise permissible under applicable law. If you wish to request that we no longer use your Information to provide you Services, please contact us at info@maveefoods.com. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.

VI. INFORMATION SECURITY

• A. Email. By using our Services, you agree that we may contact you by email as set forth herein. If you do not want to receive marketing and promotional emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt out of marketing email communications by contacting us via the “How to Contact Us” section.

• B. WhatsApp. If you share your phone number with us and consent to receive communications, we will share our latest updates, information, and promotional materials with you through WhatsApp, SMS, and phone calls. If at any time you want to stop receiving these communications from us, you may do so by clicking here:

• C. Location Choices. You can change the privacy settings of your device at any time to turn off the sharing of location information with our Services. If you choose to turn off location services, this could affect certain features or services of our Services. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.

• D. Cookies. If you want to delete any cookies that are already on your computer, please refer to your file management software to locate the file or directory that stores cookies. Other information on deleting or controlling cookies is available at www.allaboutcookies.org. Please note that by deleting cookies or disabling future cookies, you may not be able to access certain areas or features of our Services.

• E. Opting Out of Direct Marketing. To exercise choices regarding the marketing information you receive, you may also review the following links:• – You may opt out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices .

• – You may out of receiving permissible targeted advertisements by using the NAI Opt-out-tool avilable at http://optout.netorkadvertising.orh/?c=1 or visiting About Ads at http://optout.aboutads.info.

• – You can opt out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.

VII. YOUR DATA PROTECTION RIGHTS

This section of our Privacy Policy outlines the choices you may have with respect to your Information, how we handle your exercise of those choices, and necessary contact information.

• A. Your Information Rights

In the event you would like Mavee’s to correct, amend, or delete your Information, or to provide you with access to your Information (your “Information Rights”), you may contact us as specified below. For account holders, we will only respond to email messages sent from the email account you used to set up your account. Please note that the exercise of these Information Rights may impact your access to and usage of our Services.

• B. Verifying Requests

To help protect your privacy and maintain security, we may require you to provide certain information or documentation to verify your identity or specify your request before granting you access to your Information or complying with your request. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above).

• C. How to Exercise Your Information Rights

If you would like to exercise your Information Rights, please contact us through one of the following methods:
Email: info@maveefoods.com Phone: 1800 208 4999
Write us: Mavee Foods
8-2-351/1/10, Plot No. 10, The Navodaya Co-Operative Society, Road No. 3, Banjarahills,Hyderabad – 500034, Telangana, India.
To the extent you may be entitled to certain data subject rights under applicable privacy laws, those rights may be honored by the Company following proper authentication and verification. Please see the “How to Contact Us” section below for more information.

VIII. YOUR DATA PROTECTION RIGHTS

Information We Collect:
Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, contact information, and medical history when you submit forms or contact us. Usage Data: We may collect non-personal information about how you use our website, including your IP address, browser type, and pages you visit. This information is used for website analytics and to improve your online experience.
How We Use Your Information:
We use the information collected to:
Respond to your inquiries and appointment requests.
Provide you with information about our services.
Improve our website and services.
Ensure the security and integrity of our website.
Data Security:
We take appropriate measures to safeguard your personal information. Our website uses industry-standard security protocols to protect your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing of Information:
We do not sell, trade, or transfer your personal information to third parties. Your data may be shared with our staff and healthcare professionals to provide you with the best possible care.
Cookies:
Our website may use cookies to enhance your user experience. You can adjust your browser settings to block or delete cookies, but this may affect some website features.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on these external websites. Please review their privacy policies before providing any personal information.

IX. YOUR DATA PROTECTION RIGHTS

The Services are intended only for users over the age of thirteen (13). If we become aware that a user under eighteen (18) has provided us with Information and/or set up an account with us without parental or guardian consent, we will take steps to comply with any applicable legal requirements to remove such Information and terminate the account. Contact us if you believe that we have mistakenly or unintentionally collected Information from a child under the age of eighteen (18) without obtaining the appropriate consent.

X. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change, modify, or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. If we modify our Privacy Policy, we will update the “Last Updated” date below and such changes will be effective upon posting. It is your obligation to check our current Privacy Policy for any changes.

XI. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Information we have collected about you, please contact our Grievance Officer whose contact details are set forth below:

Name: Arpita Mahapatro
Address: Mavee Foods
8-2-351/1/10, Plot No. 10, The Navodaya Co-Operative Society, Road No. 3, Banjarahills,Hyderabad – 500034, Telangana, India.
Email: arpita.mahapatro@maveefoods.com
Phone: +91-9052700022
You may also contact us through one of the following methods:
Email: info@maveefoods.com
Phone: 1800 208 4999
Write us: Mavee Foods

8-2-351/1/10, Plot No. 10, The Navodaya Co-Operative Society, Road No. 3, Banjarahills,Hyderabad – 500034, Telangana, India. Last Updated: September 15, 2023